On Saturday 19 September 2026, Africa Care launched at the 53rd SAMA Midlands Medical Conference at the ANEW Hotel Hilton in Pietermaritzburg. Clinicians joined us in the room and online for a live demonstration of the platform.
This post is a short record of what launched, why we built it, and where we go from here.
Too much admin. Not enough doctoring.
Ask most clinicians about their day and you'll hear the same story. The consultation itself is the easy part. The hard part is everything around it: writing the note, re-typing the same history for a referral letter, drafting the script, chasing a folder at reception, and doing it all again for the next patient.
None of that makes anyone a better doctor. It just takes time away from the patient in front of you. Africa Care exists to hand that time back — with technology that listens, drafts and files, while every clinical decision stays with the clinician.
What launched on 19 September
Africa Care has two halves, built to work together.
For clinicians: the clinical workspace
- CARLEX AI documentation. Dictate the consultation and CARLEX drafts a structured SOAP note for you to review, edit and sign. It works across five official South African languages.
- Referrals that talk back. Each referral opens a conversation between the two doctors, with the record attached.
- Scripts and documents. Scripts, sick notes, summaries and referral letters are drafted from the record for your review — not from a blank template.
- Check-in, ward board and notice board. Patients identified at reception, admissions moved across a live ward board, and a shared notice board for the team.
For patients: the Digital Health ID
The Digital Health ID is a patient's personal health identity, linked to a QR code on their phone. It helps every clinician they see identify them correctly, carries only the emergency information they choose to share, and gives them one place to see who has accessed their record.
In the press
The Witness covered the launch on 21 September, describing Africa Care as a digital health platform built to tackle fragmented, paper-based medical records. The article highlights the patient Digital Health ID, which keeps a patient's information centred on them as they move between facilities, and the professional app that takes on notes, prescriptions, referral letters, motivations and bookings — so that doctor and patient can talk to each other rather than to a screen.
Read the full article in The Witness ↗
Thank you
To every clinician who came to the ANEW Hotel Hilton, and to everyone who joined online: thank you. Your questions and feedback are shaping what we build next.
What happens next
Africa Care is now open to registered healthcare professionals. Practices can join today, and patients can set up their Digital Health ID at id.africa-care.com. If you'd like to see how it would fit your practice first, get in touch — we're glad to walk you through it.
