CARLEX AI™ is Africa Care's clinical documentation and consultation-assistance engine — built to give healthcare professionals their time back, while every clinical decision stays exactly where it belongs: with the professional.
CARLEX sits alongside the clinician during or after the consultation. It never acts on its own, and nothing it produces reaches a patient record until the treating clinician has read it and approved it.
The treating clinician speaks or types the consultation. CARLEX captures what the clinician provides — nothing more.
The engine structures that input into a draft clinical note, and can draft a script, referral or sick note from the same consultation.
The draft is fully editable. The clinician corrects anything that is wrong. This step cannot be skipped.
Only on the clinician's approval does the content enter the patient record. The clinician remains the author.
CARLEX produces drafts, and drafts can be wrong. Output may be incomplete, may misinterpret dictation, or may suggest a code that does not fit the case. That is why review by the treating clinician is a required step rather than a recommended one, and why every draft remains editable until it is approved.
Where a clinician corrects a draft, that correction is used to improve future drafting for that clinician. The corrected version — not the original draft — is what enters the record.
Patient information is processed on the authority of the treating clinician or practice, who remains the responsible party under POPIA. Africa Care acts as an operator processing that information on their behalf. Patient consent is handled by the practice in the course of care.
How information is stored, secured, retained and shared — and the rights patients hold over it — is set out in our Privacy Policy, and the platform's AI use policy is section 09 of our Terms & Conditions.
Africa Care is healthcare technology, not a healthcare provider. CARLEX AI™ supports registered healthcare professionals with documentation and practice workflows. It does not diagnose, treat, or prescribe. All clinical information generated with the platform is reviewed, edited and approved by the responsible healthcare professional, who retains full clinical responsibility for patient care.